Terms and Conditions


By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, note the usage of the terms "we", "us" and "our" refer to Angel Baby's Bakery, LLC.


Payments and Refunds

Regular cake/dessert orders:

Total balance of your order must be paid upon ordering. If you place an order without a payment, understand your order will not be fulfilled until a payment has been made. 

When booking for an event: 

Deposit 

There is a $50 deposit paid to reserve your date. In the event of cancellation, your deposit is non-refundable and non-transferable. Its monetary value cannot be applied to store credit or later dates. When we take your event order, we begin the process of declining other orders. As we get closer and closer to your event date, the chances of rebooking your date are greatly reduced. Reservation deposit should be paid within 72 hours of invoice receipt. 

Down Payment 

In addition to the deposit, a 50% down payment is expected two months prior to the event date. If this contract is signed within two months of the event date, 50% is due upon signing.  

 

Final Payment 

Total contract price is due two weeks prior to your event date. The cake/dessert(s) will not be made if final payment has not been received.  

 

This final payment must be received within the following time frame below.  Final payments are due on the date specified in the invoice. A 15% late fee will be charged each day the final payment is late.  

 

Cake Alterations 

Changes to your cakes size, description, flavors, etc. will be accepted until two weeks prior to the event date. After that lockout date we cannot accept any changes. Changes may affect the price of the cake.  

No cakes/desserts will be booked into the calendar unless a payment has been successfully received. Quotes are valid for three consecutive days. If a payment has not been received within this time, we will assume you no longer require the cake/dessert and unfortunately the requested date can no longer be held for you.

Last minute orders may be accepted if the requested date is available and the time needed to fulfill the order is adequate. When placing last minute orders, the total balance must be paid in full at the time of ordering.

Payment Methods

Payments will be accepted via money order, cash, debit card, credit card or gift certificate (when permitted). Payments may be made using the following phone applications:  Venmo, PayPal, or Square. Personal checks and Cash App are not acceptable methods of payment. 


Delivery, Setup, Cake Cutting Services, Pickup

We are not responsible for damage to desserts after delivery/setup is complete or if you or your representative elect to pick up your desserts. You are responsible for providing an appropriate and secure table and environment for your desserts. You assume all liability and responsibility for the condition of your desserts once it leaves Angel Baby's Bakery, LLC's possession. 

 

Local delivery and Out of town delivery options are available. Price for delivery will not be added to the customer's order total. We charge $40.00 delivery and setup for all events/large specialty cakes in the city of Union (5-mile radius). If you need delivery outside of the 5-mile radius, the fee is $1.50 per mile, on top of the $40.00 set up fee. The delivery fee and setup fees are a separate charge and will not be included in the price of your cake. You will need to be prepared to pay this fee in cash or by charge at least two weeks (14 days) prior to your delivery date.  

 

Cake cutting services are available for tiered cakes. If cake cutting services are wanted, it must be specified during booking otherwise we are not obligated to stay at the venue to cut after setup is complete.  

  

Pickup is only available in Union, SC. Picking up your cake/desserts is a great way to save money. If you choose to pick up your order, you should make sure that you have a clean, flat surface to set the cake/desserts on while driving. Vans, sport utility and any vehicle that the back seat folds in so the air conditioning can make it to the trunk are the best for traveling. If you are in a car, the floor is generally safer than the seat. Most of our cakes are either large or irregularly shaped so you need to take special care to protect them. It is advised when traveling, to avoid setting the heater on too high and/or have it set to the foot area. A hot/humid environment will melt the buttercream on the cakes, and it will not revert to its previous condition. Temperatures should remain at 75 degrees Fahrenheit or below. Once you leave with the cake/desserts it is no longer the responsibility of Angel Baby’s Bakery, LLC. 

Cancellation Policy  

In the event of cancellation: orders cancelled prior to the 14-day lockout date will be refunded. The $50 deposit will not be refunded. Orders cancelled after the 14-day lockout date will not be refunded and the deposit will not be refunded. In the even that something occurs to affect your scheduled event date, please contact us to discuss options. Upon the event of a natural disaster, accident or other situation outside of Angel Baby’s Bakery, LLC’s control, this contract may be voided.  


Ingredient Allergies

Our products may contain or come in contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions. If the order placed is for personal use, you agree to notify us of any/all of your food allergies i.e. nuts, milk, fruits, etc. If you fail to notify us of your allergies you agree to hold us harmless for allergic reactions.

Refusal of Orders

We reserve the right to refuse any order you place with us.

Photography and Promotion
On occasion we will photograph our desserts and we will reserve the right to use any photographs for display or promotion without compensation to you

Tentative Modifications
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service without notice at any time. We shall not be held liable to you or to any third party for any modification, price change, suspension or discontinuance of service.

Performance of this agreement is contingent upon the ability of Angel Baby's Bakery, LLC to complete the agreement and is subject to labor disputes or strikes, accidents, acts of God and other causes beyond our control.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Our Guarantee:  

Angel Baby’s Bakery, LLC promises you the best products and service. It is our wish that by choosing Angel Baby’s Bakery, LLC we can be an important part of your special day. It is always our goal to more than satisfy you…we want to create the cake/desserts of your dreams! 


Customer Agreement Upon Ordering

Angel Baby’s Bakery, LLC will not be liable for any special, incidental, punitive, or consequential damages, whether foreseen or unforeseen, regardless of whether liability is based on breach of contract, breach of express or implied warranty, negligence, strict liability, tort, or otherwise.  

Only items, actions and dessert details explicitly listed in the invoice are guaranteed by Angel Baby’s Bakery, LLC.  

All disputes and grievances concerning service rendered or products provided must be submitted in writing via email within 7 days of the date of service.  

All food sales are final.  

Any compensation provided in response to a dispute or grievance will be in the form of store credit only. 

Performance of this agreement is contingent upon the ability of Angel Baby's Bakery, LLC to complete the agreement and is subject to labor disputes or strikes, accidents, acts of God and other causes beyond our control. 


I agree to the terms set out in this contract and that I am the person responsible for all payments and decisions regarding this dessert order.